Accessibility

We strive to provide an excellent online experience for all our guests – including those with sight, hearing, and other disabilities.

Use ADA widget to the bottom left for a better user experience if needed.

Accessibility Statement

Our property (sometimes hereinafter referred to as “we”, “us”, or “our”) welcomes all guests. We are dedicated to providing exceptional service, from reservation to check-out.

Digital Accessibility Compliance Guidelines and Goals

We strive to offer an excellent user experience for visitors using any type of assistive technology to access the website. Our website accessibility standards are based on the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) level A + AA success criteria.

We also follow the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) guidelines, which are in line with our philosophy of promoting usability for people of all abilities.

In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through engagement of experts and regular testing of our digital accessibility.

Continuous Digital Monitoring

Using mainstream, developer-supported accessibility monitoring tools and assistive technology, our site undergoes real time monitoring and multiple scans per day to detect any accessibility errors that may arise due to the addition of updated content or website code.

Our team of accessibility experts manually investigates each error that may appear and applies an appropriate remedy in order to ensure the site’s functionality is available to the most diverse range of users possible. Data results of scans are recorded in long-term logs so that we are able to access a snapshot of the accessibility score of the website at any given time.

We welcome feedback

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us with a description of the issue you encountered and your contact information. You are also welcome to call us for assistance 24 hours a day, 7 days a week.

Website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. We invite you to review accessibility information and guidance directly from Facebook, Youtube, Twitter and Instagram.

Accessible Features and Amenities

ADA Property Features:

• Accessible public entrance.
• Hotel has a mobile check in and able to accommodate anyone at a registration desk or seated area.
• Accessible route from the public entrance to the registration area and accessible rooms.
• Accessible public restroom.
• Accessible route from parking area to the main entrance.
• Accessible parking in Self-Parking lot.
• Visual (strobe light) alarms.
• Guest room televisions have closed captioning or closed captioning decoders are provided.
• Accessible food and beverage outlets: Accessible route to all food and beverage outlets from the public entrance.
• Accessible meeting and event facilities and accessible route to all meeting and event facilities from the public entrance.
• Service dogs are welcome at The Four Seasons Island Resort.

Accessible Guestrooms:

Deluxe 1 King Bed Accessible (Room 209)

This mobility and hearing accessible room features one king size bed. The shower and toilet are equipped with handrails. The room also has a visual alarm, and notification devices for the doorbell or door knock as well as incoming phone calls can be available upon request. Corresponding photos may not reflect the specific accessible room type or room feature provided by this room type.

For your comfort and convenience:
• 1 King Bed
• Handicap accessible bathroom
• Walk-in shower
• Shower chair
• Open under sink
• Shower and toilet handrails

Superior 1 King Bed Accessible (Room 212)

This mobility and hearing accessible room features one king size bed. The shower and toilet are equipped with handrails. The room also has a visual alarm, and notification devices for the doorbell or door knock as well as incoming phone calls can be available upon request. Corresponding photos may not reflect the specific accessible room type or room feature provided by this room type.

For your comfort and convenience:

• 1 King Bed

• Handicap accessible bathroom

• Walk-in shower

• Shower chair

• Open under sink

• Shower and toilet handrails

• Kitchen is accessible with lower stove/oven

Standard 1 King Bed Accessible (Room 305)

For your comfort and convenience:

• 1 King Bed

• Handicap accessible bathroom

• Walk-in shower

• Shower chair

• Open under sink

• Shower and toilet handrails

Standard 2 Queen Bed Accessible (Room 306)

This mobility and hearing accessible room features one queen size bed. The shower and toilet are equipped with handrails. The room also has a visual alarm, and notification devices for the doorbell or door knock as well as incoming phone calls can be available upon request. Corresponding photos may not reflect the specific accessible room type or room feature provided by this room type.

For your comfort and convenience:

• 1 King Bed

• Handicap accessible bathroom

• Walk-in shower

• Shower chair

• Open under sink

• Shower and toilet handrails

We are compliant with the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the website.

If you have difficulty, we invite you to contact us.